customer service & general enquiries

You can email us;

info@victoria-james.co.uk

You can contact us during opening hours by calling;

0121 515 1161

Please see our social media platforms for up to date information;

   

Alternatively, please fill in the contact form below and we will do our best to respond to you as soon as we can.

Visit the store

39 Vyse street
Jewellery Quarter
Hockley
Birmingham
West Midlands
United Kingdom
B18 6JY

Personal consultations are available with our expert jewellers to help you choose an engagement ring, design your jewellery or to advise on repairs & alterations. 

Our opening times, by appointment only:

Tuesday - Saturday: 10.00am - 4.00pm.
Sundays, Mondays & Bank holidays: Closed

If you require an appointment, please click below.

Please do not phone or email us to make appointments, we require you to choose a time and date using our online calendar.

Please note: For the safety of our staff and customers there is a maximum of 2 people allowed  per party/appointment and masks or face coverings must be worn during all appointments.